Returns & Exchanges

At ASTA RESORT, we want you to be completely satisfied with your purchase. We offer returns for store credit or exchanges on full-priced items within 14 days of delivery, provided they are in original condition with all tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all garment tags and hygiene seals remain intact and undamaged.

3

Ship the Return

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Quality Inspection & Credit

Once our warehouse team inspects and approves the return, your store credit or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing